Online Retail : HR & Payroll Manager From 2023-07 To Current
Duties
HR Strategy:
• Advise and support the Central Leadership Team on legal and regulatory compliance.
• Develop and maintain company policies, including the Employee Handbook.
• Manage pay, benefits, and foster a culture of continual improvement.
• Handle basic labor law reporting (EEA2 and EEA4) and provide BBBEE support.
HR Operational:
• Administer end-to-end employment processes and recruitment.
• Provide HR advice and training to managers and employees.
• Facilitate effective performance management.
• Ensure timely and legal job descriptions and employment contracts.
• Gather staff insights through surveys and meetings, implementing improvements.
• Support managers with employee relations, disciplinary, grievance, and redundancy matters.
• Oversee high standards of payroll administration in partnership with the Finance department.
• Handle warnings, disciplinary actions, and represent in hearings, CCMA, and IR procedures.
• Implement reporting processes for key employment issues and promote exit interviews.
• Ensure Data Protection Act compliance and robust performance management.
• Manage weekly payroll processing, reporting, and all leave types effectively.
• Provide support in HMRC submissions, EMP201, and EMP501 reconciliations.
• Handle COIDA and WCA calculations and submissions.
Health and Safety:
• Collaborate with the Retail Operations Manager for legal and regulatory compliance.
• Provide recording, monitoring, and reporting for Health and Safety issues.
• Conduct investigations into accidents and incidents in partnership with operational colleagues.
• Manage one Payroll and HR administrator.
Consumer Electronics : HR and Payroll Generalist From 2021-01 To 2021-07
Duties
• Check that new employees have correct documentation and accurately load them on payroll before
the 15th of each month
• Process all terminations accurately as per set deadlines and ensure that employees who have left are
not paid to minimize financial risk
• Capture accurate information on transfers, salary changes, maternity, staff loans, study loans,
business mileage reimbursement, garnishee orders and other related payroll changes as per set
deadlines
• Accurately capture overtime and ensure that it is duly authorized before processing to minimize
financial risk
Payroll Reconciliations
• Accurate reconciliation of payroll accounts on a monthly basis (Medical aid, provident fund, PAYE,
skills levy, General Ledger);
• Accurate payment of monthly reconciliations to third parties as per deadline - before the 7th of each
month;
• Reconcile IRP5’s annually and submit to SARS as per set deadline to ensure compliance;
• Calculate and make provision for WCA assessment fee and submit to Compensation Commissioner
annually and ensure it is paid before deadline to minimize financial risk to the company;
• Monitor and ensure that statutory and benefits obligations are complied with at all times to avoid
financial penalties and minimize risk;
• Liaise with finance department to ensure that all statutory payments (PAYE, UIF, SDL, WCA,) are paid
as per set deadlines
Registration of new Employees
• Ensuring the existence, communication and application of appropriate Policies and Procedures to
enforce compliance;
• Provide management with meaningful and quality report on new employees, terminated employees,
job transfers, etc., before the 31st of each month to enable them to plan properly;
• Communication to management and staff on payroll related activities through a business
communiqué to keep them updated with new trends;
• Assist with the process of a potential disability where it is expected that an employee will not recover
from an accident, injury or ill health to ensure compliance to policies; • Ensure that information
loaded onto VIP is always accurate and reliable (master file);
• Compile accurate quarterly employment statistics and ensure it is submitted on time to ensure
compliance.
Payroll queries
• Monitor and ensure that payroll queries send through the mailbox are investigated and answered
correctly within 24 hours;
• Liaise with thirds parties (benefits administrators) in dealing with employee queries when necessary,
and provide feedback as per agreed deadline;
• Keep customers in the loop about their queries by providing regular feedback about status of their
queries.
• Compile all required reports within deadlines
Job Profiling
• Monitor and ensure that there are job profiles for all positions
• Ensure that all employees have signed job profiles with their Line Managers
• New employees sign job profiles to ensure a clear understanding of required performance standard.
• Employees transferred to new positions sign new job profiles to have a clear understanding of their
new roles and responsibilities, as well as the required performance standard
Business Partnering
• Create and maintain productive relationships with allocated business partners through providing
advice and conducting visits
• Meet monthly with business partners to increase visibility of HR in the business and pro-activeness
• Provide feedback on deliverables to direct manager as per agreed timelines
• Keep all informed about progress on the real need through written communication, telephone
communications and interpersonal meetings
• Build a positive image of the department through exceeding client expectations at all times
• Provide support to the Managers and staff to proactively identify areas that need HR intervention to
increase staff morale.
Employee Engagement
• Conduct new employee engagement survey and give feedback
• One on one sessions with new employees to ensure they adjust to our culture
• One on one sessions with existing employees in allocated areas to establish if there are any issues
• Address issues where necessary to maintain and increase employee morale
HR Administration
• Assist with induction by presenting policies and procedures to new employees
• Agreements with service providers are in place and negotiate for a reasonable placement fee.
• Maintain effective relationships with external service providers by evaluating performance through
SLAs.
• Conduct exit interviews and give feedback to Line Managers on areas that need improvement
Automotive : Payroll & HR Practitioner From 2021-08 To 2023-06
Duties
Develop and implement recruitment strategies to attract top talent in the automotive industry
Conduct interviews and coordinate hiring processes for various positions within the organization
- Facilitate onboarding processes for new hires, including orientation and training
- Manage employee relations and provide guidance on HR policies and procedures
- Administer benefits programs and assist employees with inquiries related to compensation and benefits
- Coordinate performance evaluations and provide support in addressing employee performance issues
- Maintain employee records and ensure compliance with legal requirements
- Assist in the development and implementation of training programs to enhance employee skills
- Collaborate with management to address staffing needs and develop succession plans
- Provide support in resolving workplace conflicts and promoting a positive work environment.
Process payroll for automotive industry employees
Maintain accurate records of employee attendance and hours worked
- Handle all aspects of benefits administration for automotive staff
- Assist with recruitment and onboarding of new employees
- Conduct training sessions on HR policies and procedures
- Ensure compliance with labor laws and regulations
- Manage employee relations and address any interpersonal conflicts
- Coordinate performance evaluations and salary adjustments
- Administer employee leave requests and time-off policies
- Prepare reports and analyze data related to HR and payroll functions
Retail : HR and Payroll Officer From 2019-03 To 2021-12
Duties
• Processing of payroll for 2000 staff under the H.R manager
• Processing of foreign payrolls with adequate knowledge of foreign labour laws (Botswana, Swaziland,
Lesotho, Namibia and Zambia)
• Tax submissions and recons for South African and foreign payrolls (EMP201 & EMP501)
• Providing UIF documents to staff and administer UIF submissions
• Responsible for sending pay slips to all staff members
• Compiling summaries of earnings, tax’s, deductions, leave, disability and non-taxable wages
• Processed payroll garnishments such as tax liens and child support
• Processed and recon provident fund and union payments
• Maintaining employee banking details and uploading payment on online banking systems
• Commission, loan and incentive processing
• Checked figures, postings and accounting documents for correct entry, mathematical accuracy and
proper coding
• Compile hearing documents for disciplinary / incapacity procedures.
• Conduct the interview process
• Calculations and reporting for workman’s compensation payments
• Maintaining payroll operations by following policy and procedures
• Created and implemented forward thinking initiatives to improve employee engagement
• Work as an effective team member while contributing to local and regional H.R projects
• Drafting contracts and all H.R related documents including SOP
• Official Covid 19 compliance officer and draftsman for related policies and procedures
• Assisting H.R manager with all Adhoc duties
Automotive : HR and Payroll Administrator From 2015-06 To 2019-02
Duties
Process payroll for employees in the automotive industry
Administer employee benefits and enrollments
- Maintain accurate records of employee attendance and time off
- Assist with recruitment and onboarding of new employees
- Coordinate training programs for staff development
- Ensure compliance with HR policies and procedures
- Handle employee inquiries and concerns regarding payroll and benefits
- Collaborate with management on performance evaluation process
- Generate reports on key HR metrics for management review
- Support HR initiatives and projects as needed