Customer Services Manager(Computer - IT)
Candidate:
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711477
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Available:
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Available
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Location:
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International
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Gender:
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Male
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1
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Candidate
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Customer Services Manager
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R20000- R30000
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2 Weeks
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Black
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37
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711477
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Bachelors
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Biochemistry
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:Biochemitry
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Activitar, Mirosoft outlook, Linux OS, Office 2007 /2010, MS Office, Technical Support, Microsoft Excel / Power point, MS Excess, Office356, Adobe Acrobat Pro, Windows 7, MS Exchange, CRM notes, Windows desktop (XP 7, 8, 10), Probe, Linkedin, Microsoft Office, Pharmacology, Cloud Computing, Microsoft office excel, Microsoft Office Outlook, Active Directory, adaptibility, Call Center Software, Windows8.1, Word, Miocrosoft 365, E-Mail, Microsoft, Adobe, Typing 40 wpm, Windows 8, Microsoft Office Suite, Ms office Suite, Advance Microsoft Office, Adobe Acrobat Reader, Adapt, MS PowerPoint, Apple Mac, Peoplesoft, Mircosoft powerpoint, Microsoft Office, Microsoft Office Word, MS Outlook, Email, MS-DOS, Windows Basic 7/8/10, Banking System, Power Point, MS word, Call Logging System, VLookup, Window 10, MS Word, MS Exchange Server, Opera, Exchange 2016, Adobe Acrobat, Microsoft 365, A+ hardware, Adobe Acrobot, Ms Lync, Publisher, Windows 10, Windows (7 8 and 10), CC-Mail
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Computer - IT : Technical Officer From 2020-10 To Current Duties • Communicate with customers via inbound calls or outbound calls, emails, and chats
• Offer daily operations and systems support to customers
• Verify functionality and compatibility of software components
• Install and configure computer software, systems, networks, printers, and scanners
• Setting up accounts for customers, educate them on log in and resolve issues arising.
• Install, configure, and educate customers of Microsoft applications, operating system, and Software
• Empathize, sympathize, or apologize to customers when necessary.
• Investigate, diagnose, and solve computer software and hardware faults
• Troubleshoot hardware and software issues in person, remotely
• Document customers feedback on CRM
• Other duties as assigned and not limited to the above stated
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International
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Lagos
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English
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None, English
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Yes
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International
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Yes
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Not Known
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Available
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Yes
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