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Consumer Products - FMCG : Depot Manager From 2021-12 To 2022-10
Duties
Manage Johannesburg depot – warehouse, distribution, administration, facilities and suppliers. Storing and distributing beverages. 3 trucks delivering an average of 40 tons per day. Warehouse capacity of 2500 pallet spaces. Report to National Distribution Manager. Direct reports 4.
Key Responsibilities
- Roll out and build a secondary distribution model
- Apply consistent discipline, train, and develop staff through coaching and leadership.
- Develop and manage key performance indicators for warehouse & distribution.
- Conduct meetings and ensure effective communication to all management and departments.
- Ensure that standard operating procedures are applied & critical controls are in place.
- Plan for resource demands & do peak planning.
- Compile and manage Depot budget +/- R1mil per month.
- Manage stock losses and product breakages.
- Manage compliance with quality, health, safety, and security.
- Manage service provider for waste, cleaning, security, fire prevention, vehicle rentals, labour brokers and more.
Achievements
- Achieved budgeted revenue income for 6/8 months.
- Opened a satellite facility in North West to service 60 new customers..
- Roll out delivery services to Eastern Freestate resulting in additional income of about R150k/month.
- Reduced recycling and waste cost to less than R500 per month
- Implemented a proof of delivery process and electronic backup system so reduce and eliminate credit queries
Consumer Products - FMCG : Warehouse Manager From 2007-02 To 2021-09
Duties
Key Responsibilities
- Apply consistent discipline, train, and develop staff through coaching and leadership.
- Develop and manage key performance indicators for warehouse, receiving and returns.
- Conduct meetings and ensure effective communication to all management and departments.
- Ensure that standard operating procedures are applied & critical controls are in place.
- Plan for resource demands & do peak planning.
- Compile and manage Warehouse budget +/- R5miljon per month.
- Optimise warehouse capacity utilisation & improve warehouse efficiencies.
- Manage stock losses and product breakages.
- Negotiation and facilitation with trade unions
- Investigate and implement corrective actions on injury on duty, accidents, and incidents.
- Manage compliance with quality, health, safety, and security.
- Manage safe waste disposal.
Achievements
- Implemented a reward program on each job function, resulting increase in picking rates and motivated employees. 2021
- Increased warehouse picking capacity and throughput with 60% within 2 days due to 9-week strike at mother branch. 2021
- Increased picking rate from 1.4 ton per hour to 1.8 ton per hour and 33 task per hour to 68 task per hour. 2020/2021
- Reduced average leave per head from 22 to 17 days, creating rested staff and reducing leave liability cost with R30 000.
Branch Manager October 2019 – February 2020
Key Responsibilities
- Ensure optimal utilisation of staff.
- Set objectives, manage, and measure performance of subordinates.
- Optimise warehouse capacity utilisation & improve warehouse efficiencies.
- Ensure that standard operating procedures are applied & critical controls are in place.
- Ensure systems are in place to execute functions relating to maintenance, safety, and security.
- Control key aspects and take corrective action where necessary.
- Drive continuous improvement principles.
Achievements
- Successfully opened a fully functional Cold Distribution Centre with no notice. Completed all picking and deliveries during black Friday and peak December month 35 vehicles and average of 400ton delivered per day. 2019
Delivery Services Manager
March 2018 – October 2019
- Managing and leading the distribution site, fleet size of 90 vehicles and 290 staff members. Responsible for deliveries, fuel management, fleet management, transport management, driver training/development and invoice administration. Reports to the branch manager. Direct reports 14
Key Responsibilities
- Manage R5mil/month budget.
- Ensure efficient and effective deliveries to customer base of 10 000.
- Control driver damages and stock shrinkage
- Develop and manage key performance indicators.
- Recruiting, Employment, Development, Training and Disciplinaries.
- Act as 3PL for 7 companies
- Negotiation and facilitation with trade unions.
Achievements
- Implemented labour broker rotation system ensuring fair allocation of staff, auditable records, and reduction in overtime per head from 38 hours to 21 hours per month 2019
- Through training and guidance one of the sites driver’s won the Africa UD Trucks extra mile challenge in South Africa and 2nd position in the global challenge in Japan. 2018
- Accommodated additional 715ton per month to eliminate pressure from the main branch. 2018
- Implement Mashakane (rural deliveries) operational management and reporting structure. 2018
- Achieved 98% on the national fleet management audit – highest score ever achieved. 2018
- Successful crisis management with biggest Listerioses outbreak in SA. 2018
Distribution Manager
November 2016 – March 2018
- Managing daily customer deliveries and operation of 50 vehicles and 170 staff members. Distribution of FMCG products from the warehouse to customer premises and ensuring good relationships are created and maintained with internal and external customers. Reports to Delivery Services Manager. Direct report 5.
Key Responsibilities
- Ensure efficient and effective deliveries to 7500 customers.
- Route optimisation
- Build and maintain customer relationships.
- Implement and maintain delivery procedures and policies.
Achievements
- Employed and successfully transferred 25 delivery routes from Clayville. Overnight move, lasting 2 weeks. Customer sales amounted to R1.6miljoen per day. 2017
- Highest scoring branch on national driver scores measuring driver behaviour. 2017
- 1st SA distribution site to be accredited with A+ by British Retail Consortium Standards. 2016
Delivery Manager
December 2012 – October 2016
- Managing 25 delivery routes and 75 delivery staff. Reports to Delivery Services Manager.
Key Responsibilities
- Dispatching, debriefing, and time in motion studies
- Successful deliveries and return collections.
- Training, coaching, and discipling of drivers and van assistants
- Route planning for the branch
Achievements
- Conversion of all delivery staff from labour broker to permanent 2015
- Successful implementation of anchor customers on vehicles. 2014
Account Manager
June 2012 – November 2012
- Managing merchandisers and building relationships with the retail customers. Reports to Area Sales Manager. Direct reports 40
Other Position Held
- Call Centre Teamleader October 2009 – June 2012
- Customer Service Agent February 2007 – October 2009
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