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INTERNAL SALES ,RECON CLERK, ADMIN CLERK , SALES ADMIN, ORDER PROCESSOR, CUSTOMER SERVICE (ALL INDUSTRY )


Candidate: 60883
Available: Available
Location: Ekurhuleni (East Rand)
Gender: Male
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INTERNAL SALES ,RECON CLERK, ADMIN CLERK , SALES ADMIN, ORDER PROCESSOR, CUSTOMER SERVICE
Negotiable
Immediate
Yes
Black
40
60883
Matric
Grade 12
Bachelor of Public Management :BPM: Introduction to Economics I BPM: Public Finance Management I BPM: Public Human Resource Management I BPM: Public Policy Management I BPM: Public Strategic
Grade 12 :English,Afrikaans,Accounting,Mathematics,Comput-typing
AX Dynamics, Axapta, B2B, BAAN, Call Center Software, Excel intermediate, Google Chrome, Google Maps, Microsoft, Microsoft Word, MS Outlook, MS SQL, Pastel Evolution, SAP BASIC, Syspro Basic
Industrial Machinery Manufacturing : Internal Sales Specialist – Technical & Exports From 2025-10 To 2026-04
Duties
  • Managed full RFQ lifecycle for mechanical seals and industrial components, from receipt through to order fulfilment, achieving improved quote conversion rates. 
  • Prepared technical and commercial quotations aligned to margin targets, interpreting complex engineering specifications (pressure ratings, temperature thresholds, material grades). 
  • Coordinated urgent breakdown orders, significantly reducing client downtime and strengthening retention in high-stakes manufacturing accounts. 
  • Processed export documentation including SADC certificates of origin, commercial invoices, and cross border compliance paperwork. 
  • Built and maintained strong client relationships, acting as primary point of contact for key accounts across mining, manufacturing, and industrial sectors.

Food and Beverage Services : Internal Sales Executive From 2024-04 To 2024-12
Duties
  • Processed sales orders and invoicing using Acumatica ERP, ensuring accuracy and on-time dispatch for FMCG and ingredients clients. 
  • Prepared, issued, and followed up on quotations to maximise conversion and minimise lost sales. 
  • Managed end-to-end export documentation and cross-border logistics coordination across SADC region. 
  • Resolved customer queries, claims, and account discrepancies with a first-contact resolution approach, improving customer satisfaction. 
  • Drove improvements to delivery timelines through proactive coordination with logistics, warehouse, and procurement teams.

Manufacturer & supplier of: Pool Tables, Soccer Tables, Video Games, Accessories and Components : Desk-Based Account Manager From 2019-05 To 2023-12
Duties
  • Managed and grew a portfolio of 100+ retail and wholesale accounts, maintaining long-term relationships and maximising account revenue. 
  • Increased account revenue by 15% year-on-year through targeted upselling strategies and product range expansion. 
  • Delivered 98% on-time order fulfilment rate, reducing client complaints and improving service reputation. 
  • Grew Takealot channel sales by 25% through strategic merchandising, promotional planning, and improved product listings. 
  • Streamlined internal order processing workflows, reducing errors and improving turnaround efficiency. 
  • Trained and mentored junior sales staff, improving team productivity and onboarding speed.

Food and Beverage Manufacturing : Sales Order Controller & Telesales Consultant From 2018-05 To 2019-05
Duties
  • Generated new B2B business through proactive outbound telesales, consistently exceeding monthly acquisition targets by 20%. 
  • Managed complete order lifecycle from receipt to delivery, maintaining accuracy across high-volume transactions. 
  • Reduced backorder levels through improved demand forecasting and proactive stock coordination with supply chain team. 
  • Maintained strong client relationships in the FMCG sector, driving repeat business and minimising churn.

Computers and Electronics Manufacturing : Technical Call Centre Agent From 2015-12 To 2018-01
Duties
  • Handled 250+ inbound calls daily in a high-volume technical support environment, consistently meeting SLA targets. 
  • Achieved 90%+ first-call resolution rate through strong product knowledge and effective troubleshooting skills. 
  • Managed logistics documentation and coordinated internal escalation processes, improving response times.
Ekurhuleni (East Rand)
Germiston
Tswana
English
Yes
Ekurhuleni (East Rand), Johannesburg (Incl. Northern Suburbs), Tshwane (Pretoria), Johannesburg South, Johannesburg (West Rand), Johannesburg (CBD), Johannesburg
Yes
Single
Available
Yes

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