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- Assembly and Preparation (Workshop)
- Assemble generator sets and associated components in accordance with manufacturer procedures and technical documentation
- Install mechanical and electrical components, including control panels, wiring, and auxiliary systems
- Ensure all assembly work complies with quality standards and specifications
- Prepare equipment for testing and delivery
- Identify and report any technical issues, non-conformities, or deviations during assembly
- Testing and Quality Control
- Perform functional and operational testing of generator sets prior to delivery
- Conduct and support load testing to ensure compliance with specifications
- Identify, diagnose, and rectify faults detected during testing
- Complete all testing procedures and documentation
- Prepare test reports and quality records
- Field Service and Maintenance
- Perform preventive and corrective maintenance on generator sets at customer sites
- Diagnose mechanical, electrical, and control system faults
- Carry out repairs, adjustments, and component replacements
- Ensure compliance with service schedules and contractual requirements
- Respond to service calls and provide timely technical support
- Provide technical support to customers and internal teams
- Assist in troubleshooting complex technical issues
- Support After Sales in resolving customer complaints or warranty issues
- Provide feedback on recurring faults and product improvements
- Quality and Safety Compliance
- Follow all health and safety regulations and company procedures
- Ensure correct use and maintenance of tools and equipment
- Maintain a clean and organized work environment (workshop and site)
- Report safety risks, incidents, and non-compliance
- Documentation and Reporting
- Complete service reports, test reports, and job cards accurately
- Record faults, repairs, parts used, and time spent
- Ensure proper documentation for all field and workshop activities
- Provide regular feedback to supervisors on technical issues and improvements
- Maintain a professional and customer-focused approach on-site
- Communicate clearly with customers regarding technical issues and solutions
- Ensure high levels of customer satisfaction during service interventions
- Escalate complex issues when necessary
- Minimum of 5 years of experience in generator assembly, testing, or field service (or similar industrial equipment)
- Experience with diesel generators, control panels, and electrical systems is highly preferred
- Proven experience in troubleshooting, fault diagnosis, and repair activities
- Experience in both workshop and field service environments will be an advantage
- Ability to read and interpret technical drawings and electrical diagrams
- Knowledge of mechanical and electrical assembly processes
- Understanding of testing procedures and quality standards
- Basic computer skills for reporting and documentation
- Soft Skills
- Strong problem-solving and analytical skills
- Attention to detail and quality-oriented mindset
- Ability to work independently and as part of a team
- Good communication skills, especially when interacting with customers on-site
- Sense of responsibility and reliability
- Willingness to travel for on-site service interventions
- Ability to work under pressure and respond to urgent service calls
- Commitment to health and safety standards
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- Technical diploma or certification in Electrical Engineering, Mechanical Engineering, Electromechanical Engineering, or a related field
- Trade qualification (e.g., Electrical or Mechanical Artisan) is highly advantageous
- Additional training or certifications in generator systems, diesel engines, or control systems will be considered a plus
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Minimum of 5 years of experience in generator assembly, testing, or field service (or similar industrial equipment)
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