We are seeking a highly organized and detail-orientated Operations & Growth
Assistant to help drive sales and operational excellence. In support of the CEO,
Executive VP and COO, the role will include coordinating regular meeting cadence
with all Group companies, documenting all key actions, business performance
analysis, preparing reports and dashboards on all sales, operations as well as
other growth initiatives.
The ideal candidate will have strong coordination and communication skills, be
proficient in using productivity tools for reporting and analysis purposes. The
candidates should be experienced in utilising CRM tools and possess a deep
understanding of the sales process. The role is essential in ensuring efficient
operations and sales tracking, reporting and coordination across businesses.
Key Performance Areas:
Sales Coordination & support:
Assist the Executive with scheduling and coordinating regular cadence meetings, follow-
ups, and tracking progress.
Ensure all sales data is accurately captured, updated and maintained in the CRM system.
Facilitate smooth communication between Operational MD’s, Executive Management and
Finance teams.
Reporting & Data Analysis:
Generate and design sales and operational reports, including performance metrics against
budget, forecasts, and pipeline status, include any other growth initiatives.
Analyse sales data to identify trends, gaps and opportunities for growth.
Present insight and reports to senior and executive management for informed decision-
making
Process Improvement & Growth Initiatives:
Support in development strategies to enhance operations, growth, as well as sales
efficiency and effectiveness across the businesses.
Support and assist as well as report on internal collaboration between operational
businesses.
Ensure adherence to sales processes and propose enhancements when necessary.
Coordinate and support executive management to integrate and onboard new
acquisitions into the group.
Assist in the implementation of growth initiatives and tracking their success.
CRM &Productivity Tool Management:
Maintain and optimize CRM usage to improve sales tracking and reporting.
Ensure sales and operational data is up to date in CRM and other reporting tools as
necessary.
Analyse and report on CRM usage as well as any other operating metrics and creating
executive dashboards for decision making purposes.
Train team members on best practices in using CRM and other relevant tools.
Administration & Coordination Duties:
Prepare presentations, reports, dashboards and documents for sales, operations and
executions and executive meetings.
Manage sales-related documentation and ensure compliance with many company
policies.
Coordinate internal cadence meetings, documentation outcomes and ensure all logistics
are in place.